Polsat Plus Arena Gdańsk Accessibility Declaration

Arena Gdańsk Operator sp. z o.o. is committed to ensuring the accessibility of its website in accordance with the provisions of the Act of April 4, 2019, on digital accessibility of websites and mobile applications of public entities. The accessibility statement applies to the Polsat Plus Arena Gdańsk website

• Website publication date: 21 May 2023
• Date of the last significant update: 11 November 2022

Legal Compliance Status

The website partially complies with the Act on Digital Accessibility of Websites and Mobile Applications of Public Entities.

Unavailable content:

• Lack of alternative text for some graphic elements
• Not all navigation elements have text alternatives
• PDF files have areas with too low contrast
• Some videos lack captions for the hearing impaired

Preparation of accessibility declarations

• The declaration was made on: 25 November 2022
• The declaration was last reviewed and updated on: 25 November 2022

The declaration was prepared based on a self-assessment conducted by the public entity.

 Feedback and contact details

• Responsible for handling comments and requests: Aleksandra Kosmala
• E-mail: a.kosmala@arenagdansk.com
• Phone: +48 58 76 88 422

Everyone has the right to:

• Submit comments on the digital accessibility of the website and its elements
• Submit a request for digital accessibility of the website or its element
• Request the provision of inaccessible information in an alternative form.

The request must include:

• contact details of the reporting person
• Identification of the page or page element to which the request relates
• indication of a convenient form of providing information if the request is for the provision of unavailable information in an alternative form.

The complaint should be considered promptly, no later than within 7 days. If within this period, ensuring accessibility or providing access in an alternative form is not possible, it should occur no later than 2 months from the date of the report.

Complaints and appeals

Failure to meet the above deadlines and refusal to comply with the request may be reported to the supervisory authority by post or e-mail to the following address:

• Supervisory body: Prezes Arena Gdańsk Operator sp. z o.o.
• Address: ul. Pokoleń Lechii Gdańsk 1, 80-560 Gdańsk
• E-mail: office@arenagdansk.com
• Phone: +48 58 76 88 422

You can also lodge a complaint with the Ombudsman.

Architectural accessibility

Individuals with disabilities are entitled to free use of parking spaces in P4 (entrance from Żaglowa Street) and P5 (entrance from Marynarki Polskiej Street). Free access is granted with the European Disability Card left in a visible place in the car.

Wheelchair users during matches can use 50 platforms and 20 at concerts. Each platform has a chair for the caregiver of the person with a disability. Entry is through specially prepared elevators leading directly to the stands with platforms. Individuals using crutches or having difficulty moving are encouraged to occupy seats near the vomitorium on the stands.

Polsat Plus Arena Gdańsk has fully adapted restrooms for people with disabilities in various areas (including: 1 in Fun Arena, 1 in the VIP restaurant, 2 in the lodge area, and 6 in the stands). Each restroom is equipped with a notification system for the cleaning services if needed.

The facility has adapted lifts, allowing events with the participation of guests with disabilities to take place on different levels. Additionally, there are 2 ramps leading to the stadium promenade.

Individuals using a guide dog are allowed to enter the stadium.